Help center · Something's wrong

Why is the bot not opening any trades?

Almost always one of these: auto-trading is off (/on), the API key is missing or wrong, your filters or Tier 3 limits exclude the signals, your position limit is full, or Binance refused the order.

Check in this order:

  1. Ask the bot: /lastsignals gives the reason for every recent signal, taken or skipped.
  2. Membership and switch: /status must show VIP active and auto-trading enabled; /summary must say Active. If not, /autotrade and then /on. /on first checks your key: if Binance rejects it, or Enable Futures is not ticked on it, auto-trading stays off and the bot says why.
  3. Key: a key must be saved at /app/keys, with futures enabled and our IP (91.99.78.29) allowed.
  4. Filters: a high /setMinStrength, a one-direction /setPositionSide, coins, signal types or groups on your /banlist (TradFi is banned on new accounts), a minimum 24h volume or coin age (/setMinVolume, /setMinCoinAge, Tier 2 and 3), a trade rule that switches a kind of trade off, Smart sizing at 0% for a kind of trade, or a coin pause after a close (/myCoinPause) skip signals by design. /summary lists all of them.
  5. Limits: when your open positions reach your position limit, new coins are skipped. A new signal on a coin you already hold is skipped unless it is far enough from your last entry (the same-coin gap).
  6. Tier 3 limits: a daily or weekly loss limit that has been reached (/myDailyLossLimit, /myWeeklyLossLimit) or a funding-pause day (/myFundingPause) holds every new trade and add until the day or week ends; the BTC guard (/myBtcGuard) holds new trades and adds on one side while BTC moves sharply; a minimum target distance (/myMinTarget) skips signals with a close target; the 24-hour skips (/setLongSkipUp, /setMaxDayRange and the others) skip new coins; /setMaxEntries, /setMaxHold and /setNoLongAddsInDrawdown skip adds. All start off: see Tier 3 limits.
  7. Size that follows your wallet: while your size or limit follows your wallet (Tier 3), the bot skips an entry that would take the margin of your open positions past 60% of your futures wallet.
  8. Binance refusals: see Why did Binance refuse my order?.

Signals come in bursts, so a quiet hour is normal. If all of these are fine and nothing happens for a day, send /support.

Updated 2026-10-15.

Related

Not a member yet? Try VIP free for 3 days, auto-trading included.

Still stuck? Send /support to @hafizebot with your question, or write to [email protected]. Futures trading carries a high risk of loss; nothing here is investment advice.