Help center · Auto-trading

Why is the bot not opening any trades?

Almost always one of five things: auto-trading is off (/on), the API key is missing or wrong, your filters exclude the signals, your position limit is full, or Binance refused the order.

Check in this order:

1. Membership and switch: /status must show VIP active and auto-trading enabled; /summary must say Active. If not, /autotrade and then /on.
2. Key: a key must be saved at /app/keys, with futures enabled and our IP (91.99.78.29) allowed.
3. Filters: a high /setMinStrength, a one-direction /setPositionSide, or coins on your /banlist skip signals by design.
4. Limits: when your open positions reach your position limit, new coins are skipped. A new signal on a coin you already hold is skipped unless it is far enough from your last entry (the same-coin gap).
5. Binance refusals: see Why did Binance refuse my order?.

Signals come in bursts, so a quiet hour is normal. If all five are fine and nothing happens for a day, send /support.

Updated 2026-09-24.

Related

• How do I connect my Binance API key?
• Can HafizeBot withdraw my funds?
• What settings does auto-trading start with?
• Why does the bot switch my Binance account to one-way mode?

Still stuck? Send /support to @hafizebot with your question, or write to [email protected]. Futures trading carries a high risk of loss; nothing here is investment advice.