Support
Ask on Telegram. We answer within a day.
Most questions are already answered in the help center — joining, payments, connecting Binance, stop-loss, liquidation, refused orders and how results are counted.
The bot itself is the fastest route: send /help for commands, or message the team directly.
Frequently asked questions
Will I definitely make money using HafizeBot?
No. Cryptocurrency futures trading carries real risk and no signal service can guarantee profit. HafizeBot publishes every signal's result on the live performance page, and 33 months of order reports from 2021–2024, so you can judge the record yourself.
How do I register?
Open @hafizebot on Telegram and send /register. Free signals are available immediately in the public channel; VIP is activated inside the bot or from your account page on this site.
Which coins do you support?
Every Binance USDT-margined futures pair listed on the supported pairs page. The list is regenerated from Binance, so it follows listings and delistings.
Can HafizeBot withdraw my funds?
No. Autotrading uses a Binance API key you create with futures trading permission only. Withdrawal permission is never required and should stay off. Your funds never leave your Binance account.
Is HafizeBot suitable for beginners?
Start with the free channel and the blog guides, then move to VIP once you understand how signals work. The minimum-strength filter and position-size limits keep exposure small while you learn.
How do payments work?
You send USDT to our address on the network you choose (shown in the bot after /join, or on the website after signing in with Telegram at /app/billing), credit it with the transfer ID, then spend your balance on a monthly or annual plan. Nobody else will ever ask you for payment.