Help center · Orders and risk

How do I stop the bot trading certain coins?

Send /banCoin followed by the symbol (for example /banCoin SHOPUSDT); /banlist shows what is blocked and /unbanCoin removes a coin.

• /banCoin SYMBOL — the bot never trades that coin, whatever the signal.
• /unbanCoin SYMBOL — allow it again.
• /banlist — show your blocked coins and signal types.
• Tier 2 and 3 can also block whole signal types with /banSignal.

Updated 2026-09-24.

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Still stuck? Send /support to @hafizebot with your question, or write to [email protected]. Futures trading carries a high risk of loss; nothing here is investment advice.