Help center · Billing

I sent the wrong amount. Is it lost?

No: the exact amount that arrives is added to your balance, so if it is short of the plan price you top up the difference and then /buy.

Your deposits go into a USDT balance inside HafizeBot, and plans are bought from that balance. Nothing is rounded away.

• Sent too little? /balance shows how much more each plan needs. Send the difference, /pay it, then /buy.
• Sent too much? The rest stays in your balance for the next month or for /subscribe.
• Sent from another wallet or exchange? Its network fee comes off the amount, so a little less than the price can arrive: top up the rest.

Updated 2026-09-24.

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Not a member yet? Try VIP free for 3 days, auto-trading included.

Still stuck? Send /support to @hafizebot with your question, or write to [email protected]. Futures trading carries a high risk of loss; nothing here is investment advice.